But I think she was extremely rude to those two people who were not required to be as empathetic as they were.
(I also don't like people who get angry at waiters for faults of the restaurant)
That's not empathy.
HR is "the man", coming to screw them, the reaper incarnate.
sometimes judges can be such dicks whispering under their breaths that it makes violent defendents leap onto the stand to try to assault their pompus jerk asses.
just because you're passing judgement doesn't mean you should be an overt arse about it.