I was never convinced. Partly because I wanted to see the actual number of stars when choosing a video, and partly because their motives at the time were highly suspect (one of their own produced videos was getting bombed with 1-star reviews, IIRC).
Netflix sold a lot of people a lie, their customers, their employees and their investors. We jumped on board thinking Netflix was serious about the living room experience in a wholistic way.
Once every other media company could do what they were doing they realized they have to become an entertainment company. It was shrewd foresight on their end, otherwise they wouldnt exist anymore. Unless they tried to license out their infrastructure or something
[1]: https://papers.freebsd.org/2021/eurobsdcon/gallatin-netflix-...
[2]: https://papers.freebsd.org/2022/eurobsdcon/gallatin-the_othe...
[3]: https://netflixtechblog.com/mezzfs-mounting-object-storage-i...
Strategically, Netflix is beholden to its manufacturing partners and never had a wholistic story for the living room the way they claimed to want because they never had control. They never had control because they didn't come up with a compelling prototype. This would necessarily include gaming and other content.
Holistic. It derives from the Greek Holos meaning whole, while ‘whole’ ironically derives from Germanic for ‘hail’ i.e. ‘well’ or healthy.