This article has a strange tone. It fails to prove anything by the end other than that X amount of people graduate the program without stating what amount of people enter. What the program is doing sounds like it has helped, but the article's argument leaves itself wide (Wide!) open to anyone wanting to say that it doesn't actually work.

What's missing is an interview with someone who has graduated the program and the long-term statistics for all people who enter the program.

> “When they get a job, we ask them simple questions. ‘Hey, how’s it going?’ And they’re just like, ‘Oh, my gosh, do we actually care?’ They are so surprised that we’re asking,” she said.

> But it has to be authentic. If Mrs. C and her partner, Michael Contreras, were just playing a role, he said, the incarcerated men would “read right through everything.”

> “They’re going pick out who really wants them to change and who’s just here for a paycheck,” he said.

There's no substitute for someone genuinely caring, or genuinely trying to care, for someone else. :)