It’s an intentional choice by both the automaker and the customer. If the reliability issues were so bad they affected sales significantly than Tesla would likely change. You see this all the time with every automaker. There will be various issues and then a quality/reliability push and then things will revert when the beancounters have sway again.
https://www.freep.com/story/money/cars/ford/2023/05/11/ford-...
What does this all add up to now? It just tells me Tesla is a real established automaker now.