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Comment by chris222 | Hacker News Reader

Funny they write about Tesla which is selling like crazy with mostly satsified owners and a middle of the pack quality score. There are vehicles like the Cadillac Lyirq that have a near 100% issue rate.

https://www.reddit.com/r/CadillacLyriq/

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Does it have mostly satisfied owners? Tesla literally just landed at the bottom of the most recently released reliability rankings in the US, if the owners are still satisfied despite that, then maybe they are gaslighting themselves.

Yes if you look at customer satisfaction scores.

https://www.autoblog.com/amp/article/car-brands-highest-cust...

Consumer Reports ranks Tesla reliability right in the middle of the pack, close to brands like Nissan and Cadillac.

On the one hand I don’t doubt Reuter’s reporting at all. I’m sure there are defective vehicles and Tesla has a history of passing their mistakes down to customers and being evasive.

On the other hand, critics of Tesla seem to get a little hysterical, too. It’s like people are offended that Tesla dares to sell a Nissan Sentra-like vehicle with leather seats, an electric motor, and some tech toys for boys.

People buy shitty vehicles like Jeep Wranglers all the time and they’re satisfied because that’s what they want. They could spend less time in the shop if they bought a Toyota Camry but that’s not what they wanted.

It’s an intentional choice by both the automaker and the customer. If the reliability issues were so bad they affected sales significantly than Tesla would likely change. You see this all the time with every automaker. There will be various issues and then a quality/reliability push and then things will revert when the beancounters have sway again.

https://www.freep.com/story/money/cars/ford/2023/05/11/ford-...

What does this all add up to now? It just tells me Tesla is a real established automaker now.

These issues are bad enougj, that they did hurt Teslas quarterly results due to the warranty repair bills. Once warranty repairs costs are almost 2x ypur quartly profits, you have a very serious product quality problem. If ypu decide then, in order to save money, to pass your product quality costs and problems to your customers, you are a shobby business with shobby products.

Established ICE automakers will not receive the same scrutiny in EVs as their competitors

By the mainstream media press sure. But are customers really following their bullshit? Tesla sales are still outpacing the entire BEV market except for BYD in China.

McDonald's sales are still outpacing the local, quality restaurant near us.

I reference mainstream media because it has mainstream mindshare, increasingly moving to social media.

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