Sounds like you're in a good position to make a lot of people's dreams come true: could you make the TreasuryDirect webapp not so terrible to use? :-)
I ended up getting locked out of my account due to some issue trying to enter what my password manager generated for me and eventually just gave up on ever converting the one small paper bond I was given as a kid to a digital one.
If the goal was to frustrate people away from converting paper bonds, they certainly succeeded.