As for not being able to give an accurate estimate, that is not for the on-the-radio approach controller to calculate, given their view of the airspace. The video posted by parent shows how long the inbound flows were (at least on the east side); approach wouldn’t have seen that.
The coordination necessary to get an accurate estimate should’ve involved managers, which might be affected by the current shortage (see https://www.npr.org/2023/11/09/1211838624/air-traffic-contro...).
The traffic pattern (US term) isn't really a factor here either way, airliners flying visual still usually use charted routes (like the instrument procedures) or radar vectors rather than the pattern. Remember that the pattern is only about one mile out from the field. By the time airliners are that close they're probably cleared.
No, I don't think you are being at all accurate about characterizing that; maybe you lost count of the delays. After being told to wait ten more minutes, the pilots waited an extra four minutes before pressing for an update, and got told to wait another 10-15 (or f off).
In that case they should not have given an estimate in the first place if it's just made up
When asked about how long something it is going to take, everyone is given an estimate, not an absolute value. And this is because a lot of things can happen in between that are out of everyone's control.
Its pilots were following a mandatory company safety policy.
This is not true, because if it was true the pilot would already have diverted to Oakland per "mandatory" company "safety" policy when he was first told that they would not be able to accommodate his non-standard request to disrupt the twenty plus planes that were already in the queue.
It's not the ATC's fault the pilot didn't manage his plane's schedule properly.
Now you are just making things up. Please go take a chill pill and stop spreading misinformation.
Edit: You may not be aware of the international differences in views on visual approaches. Requesting ILS is far from the "silly request" you seem to be trying to mock. This doesn't mean that ATC was wrong to make the decisions that they did, but it does mean it is a reasonable safety request to make. https://aviation.stackexchange.com/questions/47638/why-are-v...