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> "What you see as vibrant is really your employees shooting the shit and not getting any actual work done."

That is better than getting work on the wrong thing done. People who sit in their office and never interact with others tend to work on projects the company thought was canceled months ago.

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If that happens, that’s rather the fault of the company and the managers of not communicating the current affairs clearly enough. You shouldn’t need to rely on informal channels to find out what the company considers canceled.

While you are not wrong, making those formal channels is expensive in itself. If the informal channels work they can be a lot cheaper. Well maybe, I don't think anyone has really studied this including all the subtle issues.

You are saying it's normal to use "water cooler" talk to find what you should be working on?

The sad thing is that probably for some organizations, that's the norm. Management is incapable of creating clear vision and clear communication channels, and you end up with a bunch of people gathering like a crowd in front of the town hall, trying to figure out what's going on. Hard pass on that!

The West is doomed.

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