To be fair, customers should be comparing PaaS pricing to their own fully loaded cost to roll-their-own.
If a PaaS can't beat the internal price (including time, hiring ops people,etc), they're fighting a losing battle.
If a PaaS can't beat the internal price (including time, hiring ops people,etc), they're fighting a losing battle.
Even worse, most internal measurements drastically underestimate the competence required.