It's a great resource for getting down to the family or sometimes even genus level, yet botany knowledge and a local or regional key/flora is really needed beyond that in most cases, unfortunately. I still think it's great for folks who otherwise would never get into botany and also raising natural awareness, yet I do worry about its impact on citizen science by giving a false sense of confidence in shaky algorithmic classifications, potentially tainting data collected for more rigorous purposes.
Same for other apps that identify plants, insects, and spiders. It's very frustrating that the public is being sold fully-baked photo identification, when in reality the technology is not there. Especially bad though, as you mentioned, is that even if it were perfect there would still be uncertainty based on features that weren't or can't be photographed.