That to me is not universal chat, that's just welding 10 chat apps into one, somewhat poorly.
That being said XMPP was well on the way to becoming something universally supported, and though the protocol itself was way more complicated and crufty than I'd like, it's a shame that Google particularly abandoned it for really no reason.
> Google particularly abandoned it for really no reason
What most annoying is seeing Big Tech now trying to write a new standard to comply with the EU instead of using the existing standard they abandoned that already has all the mileage & scaling looked at. Instead all the same hurdles will have to be overcome yet again, just like the current growing pains of Matrix meanwhile XMPP is still quietly holding strong for massive chat/presence systems.