Except sometimes it's a little thinner/softer that you can actually press the outside, but you still have to use so much pressure it bruises the avocado. There's zero way of "gently" checking.
I've opened avocados that are still rock-hard on the outside, after waiting a full week, only to discover they're overripe and brown/gray on the inside.
And I have no problem with any other fruit or vegetable. Just avocados because of their crazy thick/hard rind where I live.
I just don't see how it can be "user error". My only suspicion is it's a different subvariety or grown for extra-thick skin for longer-distance transport or something.