Disappointed this was downvoted initially, you got my +1. Corporate reality in 2023 is creeping ever closer to a Weyland-Yutani plutocratic government where "market forces" are unable to put a dent in shitty corporate behavior.
I have to fly Delta home. They cancelled my connecting flight, moved it to a day later and say "sorry, you can sleep at JFK!" The next time I fly, I've got 1/3 odds Delta will be the only one flying where I need to go.
Rinse and repeat for online merchants. This will have ZERO effect on Amazon's ability to function because employees have ZERO clout in management meetings.