Well one of the takeaways was that Windows users often didn't even report crashes in the first place, or have completely generic descriptions that didn't help at all. So a better analogy would be:
Should doctors think it's sad when you ignore some part of your body acting up, or you suddenly passing out during the day out of nowhere? Or, if you do go to the doctor, all you say is "doctor I'm sick"?
I think they should.