I disagree with the notion that customer behavior change is required. This position sounds like unsubstantiated fear, uncertainty, and doubt.
For the vast majority of days, the car gets driven to work then returned home. As the driver leaves the car, they connect an electrical cable into the side of the car.
The biggest change here is the consumer no longer needs to make a stop out of their way to refuel their vehicle and will now have to take an extra 5 seconds to plug a car in.
On longer trips, there is a bit more change I’ll admit, but most EVs will tell you where your next stop is and let you see the nearby amenities. Need to stop sooner? Tap a closer charger and it’ll replan accordingly. This is a change from reading highway exit signs for gas stations but hardly an impediment. And some states are adding EV badges to the highway signs.
Lastly there’s the question of what to do with the vehicle while fast charging. Probably the biggest change that’ll only impact people 4-8 times a year, and that’s what to do while charging. It’s simple: plug in the car, then walk over to a nearby restaurant and grab breakfast/lunch.
This is certainly a deviation from powering through a 8 hour road-trip as fast as humanly possible, but driving without breaks is dangerous.