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Howdy, CISO of Anthropic here. Sorry that you've had a bad sign-up process. Not sure how this happened, but please reach out to support@ and we'll look into it!

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You say “not sure how this happened” as if this feedback were a one-off, but if you read through these comments it actually seems pretty common so it’s sort of difficult to accept that you’re surprised at hearing about people having bad sign-up experiences.

Deeply appreciate the outreach- just sent a note and mentioned your name. I’d gotten a note that you all would have update on my api access within a few weeks so sent that along so the support team has the context

“Weeks” lol!?

Please take some time out of your busy life, go on holidays or something. We’ll get back to you eventually, we promise!

What happened to signing up and having access to an API instantly?

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