iPhones with degraded batteries have the tendency to shutdown on peak loads. Default is fine but only after a big fat pop-up with the option to deactivate it.
Apple “You clicked a pop up that said you accepted random shutdowns and reboots due to a degraded battery instead of allowing us to degrade performance to enable a stable experience with a degraded battery.”
How would you explain the above to tech illiterate people? Increase suppose calls because you allowed a user to chose between degraded yet stable performance versus seemly random (to the user) reboots and shutdowns?
That would be transparent and also allow decisions, if AppleCare also allowed for free battery replacement after receiving that message it would be a PR boon, not a kerfuffle.