https://www.atlantamagazine.com/great-reads/no-accident-insi...
> it meant GM had produced a part that failed to meet not only its own internal minimums for torque but also basic federal safety standards. For all safety-related defects, NHTSA requires auto manufacturers and part suppliers to notify the agency within five business days after learning of a flaw that could lead to an accident. GM had not.
> The documents showed that engineers first noticed the engine stalling problem way back in 2001, four years before Brooke purchased her Cobalt. What’s more, the Cobalt wasn’t the first GM car with a defective switch; that would be the 2003 Saturn Ion. Despite internal probes over the following decade that recommended changes to the key system, no changes were made. Indeed, GM appeared to double down on the bad ignition switch, integrating it into other compact cars, including the Chevy Cobalt, Chevy HHR, Pontiac Solstice, and Pontiac Pursuit.
> As it turned out, DeGiorgio’s 2006 order came four years after an email he wrote to the ignition switch manufacturer, in which he ordered the company, rather than fix the part and incur delays, to “do nothing.” The email was signed “Ray (tired of the switch from hell) DeGiorgio.”
> The report also described the disturbing pattern of disregard for the defect. This could be witnessed in gestures such as the “GM Nod”—in which GM employees affirmed the need for a plan of action, but understood no one actually intended on following through—and the “GM Salute,” described by one employee as the “crossing of the arms and pointing outward towards others, indicating the responsibility belongs to someone else, not me.”