Great to read how someone who needs Wordpad instead of Word (try it on Windows: open Start, type "write" without "", press enter) actually tries to bash Word on being too good. I agree that features might have an easier way to get turned off, but aside for that I think Word isn't that bad.
He also complains about the file format. I agree as well that this could be done better, but they aren't doing a real bad job. In any case, _he_ certainly has no idea _why_ it's done the way it's done and is in no position to criticise it.