Thus being polite versus thinking they are deliberately deceiving you.
But not that you have to also accept what they say as correct or true for yourself.
I guess my big problem with the concluding statement is that it places the responsibility of resolving the impasse on the demographic that is apparently incapable of imagining the world from the others perspective. That seems futile in the absence of empathy. Whose responsibility is it then, to establish a sense of empathy amongst the majority of the orthodox privileged group (empathy would be needed in the other group as well of course)?
Consider also that an obligation to be polite and silence ones voice from engaging in meaningful discourse, may very well be what ultimately leads to an orthodox privileged group in the first place, making the proposed solution a paradox.