After almost 10 years of wanting a computer from System76, I was finally able to afford one and bought a Galago Pro 5 (galp5) in 2022. Since then I've come to deeply regret that decision.

I've replaced the keyboard within the first month because it shipped warped. It recently started to "ignore" key presses and needs to be replaced again (according to support without any diagnostics). $90 for the part that saw minimal use? No thanks.

The machine doesn't handle undocking well so it stays plugged all the time. Image burn even with power saving enabled? You betcha!

I hate to gripe. I really want them to succeed but it's just been one disappointment after another. Before buying I had read the posts referencing build quality and should have taken heed.