Whoa, this is unsurprising, but surprising/unfortunate.
I'd love to read a tutorial of how mapping every business process is done in practice. Do you have any pointers?
I'd love to read a tutorial of how mapping every business process is done in practice. Do you have any pointers?
Other sources are any existing ERP or other business process system.
Paperwork of any kind (invoices, quotes, POs, accounting) can also be used.
Even if a business thinks they are a flat org and have few processes, I guarantee there are ad hoc managers/leaders along with shadow processes.