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Comment by LeanderK | Hacker News Reader

> And who likes to file bugs in Bugzilla?

Not only has it been years since I last have heard of bugzilla, I also really resented it! Moving to a modern infrastructure really improves accessibility for developers. For example, GHC (Haskell Compiler) moved to gitlab a few years ago and while previously it was really hard for me to understand the development process nowdays I can follow pull requests and tickets of features I am interested in without any problem. Previously the system was really complicated and, if I remember correctly, Phabricator, mailing list etc. based. Off putting as a newcomer.

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Bugzilla is fine. It looks OK. You can subscribe to individual tickets. It doesn’t support emoji reactions or Markdown but it does the job just fine. One thing it does better than GH issues is ticket dependencies even with tree/graph visualization. GH just has no blockers/blocked issues in any form or shape. New ticket form has a few more fields than the default GH issue form but it’s much better than it used to be back in the days and comparable to custom form on GH. You also can log it with your GH account so not much of a barrier there, too. Seriously, try Mozilla’s bugzilla now and see for yourself. It’s probably not as bad as you remember it.

Also consider that Mozilla’s bugzilla contains quarter of a century worth of tickets. There’s no way it can be moved to GitHub (or wherever) without loss of data.

FYI, Bugzilla supports markdown just fine :)

And AFAIU, GitHub doesn't have a way to limit the visibility of individual tickets, so even Mozilla teams that use GitHub's issue tracker still use Bugzilla for their security bugs.

IIRC, Python managed to move to github issues.

Kinda... they completely lost any kind of user-lookup or CCs or versions or any other data... but yeah sure they moved comments I guess that's everything ¯\_(ツ)_/¯

What you're saying is that a complex tool requires learning to understand it. Of course it does. Does that make the less complex tool better? No, in fact usually it only makes it better for the occasional user - at the expense of the all-day-every-day user.

Agreed. Bugzilla just needs to go away. There are so many, far superior issue trackers. Plus Mozilla could allocate resources to Firefox and Thunderbird.

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