> They were terrified of Google downranking any AI-generated content, and because of the apparently clear results from their AI checker, they couldn’t be convinced otherwise.
It sounds to me like the client might even have believed the evidence that he provided them showing that he didn't use AI to write the work...
... but they're in the SEO game, and they were paranoid about a (so far hypothetical? I don't think Google have announced this yet) AI detection mechanism that Google might use to downrank them.
At which point whether or not he used AI isn't actually the issue - if his writing style is indistinguishable from AI, then in the client's mind the risk from another hypothetical AI detector within Google means that they shouldn't use the work.