I let a family stay at my home for a month, and forgot my Xbox 360 was on Netflix. Came back from a trip and the recommendations we're all kids all the time. Cancelled the Xbox account. Three months later, still all kids, all the time. Went to website and negatively rated all kids shows (though I like some things like British lit movies for kids) it suggested, mercilessly. Kept at that for two weeks. Didn't help. It kept cycling around the dregs of kids shows, surfacing Pokeman, or old Nik reruns. Found an obscure "don't consider this" button, cycled through everything again. Five months after that, our top 10 "for you" don't list kids shows any more. But, one of those precious custom genres is still always kids and family related, no matter what we try. So, we're giving up on fixing it, and just going to have a kid instead.

Yeah - instead of putting their brainpower in finessing recommendation, I wish they would put it into improving the user experience. The web UI has hardly changed since they launched. It does not support notes (Joe recommended this movie), it does not support filtering of long queues (show me all the movies in my queue with predicted 4+ star rating that were added more than a year ago"), search is not great and lacks features (show me only PG movies), the site works poorly on the iPad, and yeah - a single streaming queue and the assumption that everybody in the household has the same tastes? Ai.