If you don’t relate to that, maybe the post just isn’t for you? HN is a forum for engineers and entrepreneurs—it’s run by a startup accelerator, after all. Not everything on it has to be purely technical.
I want to know what problems that they built this to solve specifically, so that I can foresee future problems that I may run into. But they don't elaborate at all, and instead just mention that their product solves those unmentioned problems.
Perhaps they’re more targeting people like me who have experienced this issue and don’t really need it explained, but I agree going into more detail on the specific challenges is probably a good idea to appeal to a wider audience.
No wonder sometimes such posts get upvoted as useful or even insightful.
I see what you did there ;)