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Comment by segasuperstar | Hacker News Reader

My immediate reaction was that value-wise it was a joke, how can they be worth $1 billion?

I agree with what you're saying here though, one click, ACL controlled and simple to use videos.

Concur with the enablement of the remote culture. I would have thought Atlassian could clone that so simply.

The Loom software is super buggy though, I have to open their site or extension or desktop app multiple times before it starts working, but when it does work the editing is just about OK. I have thought about using Google Meet to record my desktop, I've heard the editor in that is pretty good, and you can stop, start, trim/edit & share in Google Drive or share further with a link.

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> The Loom software is super buggy though

Perfect fit for Atlassian’s portfolio then

That’s exactly what I thought too, lol.

ahahah nice burn

> My immediate reaction was that value-wise it was a joke, how can they be worth $1 billion?

It's probably way more about the in to the large install base of users to start pushing other Atlassian suite products on.

"Hey there happy Atlassian (formarly Loom) customer, since you're now in our ecosystem where products go to die, may we interest you in a Jira or a Confluence? They come with a complementary week of consecutive downtime on the house!"

Don't forget forcing everyone to their SaaS offering only to be shown not to have a validated disaster recovery plan that resulted in almost 2 weeks (4/5-4/17) of consecutive downtime for many customers. Cherry on top was the 57 customers they screwed up the backup restore for and brought back older data. By the time they realized it they had to work with the customers to merge the newer backups with the changes they'd made since the initial restore.

They are worth $1 billion due to their customer base.

I think the concern is more that they have such a small moat. Their product seems too easy to copy. But given that they are first to market, did a very a good job with what they offer and have acquired a lot of customers, that is all worth a lot of money. Is "a lot" $1B? Hard to say.

Once you host your videos with Loom and link them everywhere, the moat ain’t that small anymore. Also, their AI features are excellent.

But certainly agree that more competition entered the space in the last couple of years.

The brand also becomes a reinforcing moat in an interesting way when you become a household name. When your employees think to themselves "I want to send a quick video update to team X" and they instantly default to downloading Loom, IT's decision for which vendor to buy a solution like this from is practically made for them.

yeah ppl nowadays say "send me a Loom". It's a billion-dollar brand.

I had to uninstall the desktop app it was uploading 6MB chunks at random times for no reason I could figure out. I hope this is an opportunity to improve their local software but not holding my breath lol the Atlassian Godzilla.

People pay for it. It’s probably something like 30x revenue or whatever growth valuation but still the point stands: it’s good enough to have quite a few paying customers.

> I have thought about using Google Meet to record my desktop, I've heard the editor in that is pretty good, and you can stop, start, trim/edit & share in Google Drive or share further with a link.

Surely loom can't be any worse than google chrome

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