That's what I thought I recalled. Like, am I the only one who'd disappointed with the lack of real advancement in automation in this space in my lifetime? I do think the online/kiosk ordering systems are nice, but it doesn't seem like it moves the needle all that much.
Also, for what fast food costs these days, I can go to a local sit-down restaurant with a friend, briefly talk with a waiter, and talk to the checkout lady for a minute because we're regulars there and have a very pleasant lunch. I don't exactly long for human interaction at McD's but if we're going to go full automated dystopia (or just pretend that we have by removing all human interaction from the process), then I think it could be a lot cheaper.