In about two months, I predict, some dark November morning here in Michigan will have hundreds of "accidents" because the first snows will fall. Some drivers will be cautious and slow, while others will be going 5 mph over the speed limit. The latter will slam on their brakes far too late given the icy conditions, and will rear-end the former. That's not an accident, that's a negligent collision. Seven months of clear roads have conditioned Michigan drivers into assuming that everyone else will always be going about the same speed. When that ceases to be the case, there will be a few weeks of adjustment. Years of following Maps directions, and seeing uninterrupted roads, conditioned this unfortunate North Carolina Dad into assuming that reliable GPS directions and maps were guiding him down an unobstructed road like any other. When that ceased to be true, it's sad but not entirely unexpected that this happened.
Therefore, I propose Google respond to this incident by deploying an automated "Netflix Chaos Monkey" approach to their mapping data: Every thousand turns or so, provide bad directions - guiding people down boat ramps or through forests, send the wrong way up a one-way road. Show graphical maps with straight roads where there's a turn, and turns where the road is straight, show stop signs where there's a stop light. Show the speed limit as 25 mph when it's 55 and 55 when it's 25. All of those things will happen accidentally, so make them happen intentionally and help drivers build robust error-handling practices.