AWS support is pretty fucking terrible generally. We’re a very high rolling enterprise customer and it’s pretty obvious that some of their shit is being managed by two guys in a shed somewhere who don’t talk to each other.
I was a Linux Sysadmin for a decade. They initially hired me to work on the "BigData" support team
Then after hiring threw me into CI/CD instead. I told them I don't know python or ruby and would be a terrible fit
I asked if I can join the Linux team. EC2 is bread and butter, that's easy stuff
"Oh we're actually shutting that team down soon. I'll move you into containers instead"
Spoiler: they didn't "shut down" the Linux group
I'm pretty aware of how painful it can be to configure AWS well, IAM roles, the overly large eco-system that we won't need and unmitigated complexity to configure it all. It's not comforting to think Azure is worse yet.
The Azure Resource Manager system is much easier to use than the fragmented mess that is AWS.
The problem with Azure is that they’re still catching up to AWS. They have fewer products and the quality is worse.
Really basic issues will remain unaddressed for years.
It confused me when researching it.