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Make it extremely easy, like with the addition of an API key, to swap over to your service during a failover/outage.

Love this. Thank you!

Btw if you are thinking of doing this, how I have done it with other vendors, is use Terraform to export their config, then convert the TF data to my intended system. Rather than writing code to import based on their API because the APIs change and the Terraform modules are updated pretty fast to export the required data with SaaS vendors

Any plans for a terraform provider module? Can’t use to many services that don’t support automation.

After we launch our public API, we'll tackle integrations like these, almost certainly starting with a Terraform provider since it's so popular. Thanks for the suggestion.

Remove the word hate it will decrease sales

Done, thanks for the suggestion