Google generally seems to treat its users pretty well. As long as you can accept that free accounts don't come with any kind of customer service or recourse. And that it's going to shut down products that don't ultimately contribute to its bottom line, since it's a business.
Google also released a firmware update for the controllers allowing them to be used as generic Bluetooth controllers. It was the best Google product sunset I have experienced.
Google sure gets a ton of flack (and deservedly so) for unceremoniously axing beloved products that don't quite bring Google-scale revenue, but this sunset sounds beyond incredibly respectful to their users and really shines a positive light on them. The controller thing is such an unnecessary but trust-promoting thing to do!