Yes that’s correct. The heat pump is more expensive to run than the gas boiler it replaces, and can’t match the output.
Gas boilers generally produce much hotter water, so the radiators they use tend to be small.
Heat pumps gain more efficiency if you can reduce the output temperature. So running a heat pump at max efficiency through radiators designed for a gas system, won't put out as much heat into the room.
So you have two options, increase the size of the radiators or increase the insulation. It's better to increase the insulation as you gain the benefit of both warmer room and less energy required to heat a room.