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>But no, they're actually good and just have terrible marketing and design.

Maybe we should realize WE are in the wrong for conflating "Shiny, animation filled website" with "not scam".

I dunno, it's a little hard to trust a website is up to date on present day tax law when the entire site design came from a 1990s reject bin.

Those two are very different talent pools.

I think we've all learned to conflate these things from lived experience, not some mis-placed prejudice against ugly UIs.