That being said, we had a lot of professionalism/ethical concerns with our most recent loan originator/agent with 5/3. This person seems to have intentionally misrepresented my wife and I's profession on the internal loan application to qualify us for a better rate. This was only caught well into the process when underwriting asked for proof of said profession (which of course I couldn't provide since I never claimed to be of said profession). We ended up having to restart the entire application process 10 days out from closing.
It seems to have been a one-off situation, as this person's manager ended up taking over and was _fantastic_. We pulled everything together in some unbelievably short amount of time.
Our prior loan was smooth as heck with them and they've serviced the loan the entire duration.