It's interesting to think about the harm done by Intuit and other companies' lobbying on this file, and compare it to the language that people like Ben Horowitz have used to describe Bill Campbell, Intuit's chairman in this period.

To hear it from people like Horowitz (in his book), Campbell is one of the best people he's ever met; one step removed from a saint. But the man's actions in stopping free online filing to become a reality in the US have caused incredible harm.

It's easy to confuse a nice person with a good person.