lol on measuring interruptions. You’ll never capture why I lose 2 hours per day 3 days a week and if you do you’ll kill off collaboration
But as you allude, while it may be true that you "lose" 2 hours per day 3 days a week in some sense of productivity, that loss may simultaneously be the essence of some other sense of productivity. By suggesting it's "just data" and more of that is always good, McKinsey is (intentionally) glossing over / ignoring / hiding the fact that they will be doing the framing. (And that their framing is historically short sighted, superficial and often very wrong. See also: https://www.amazon.com/Big-Consulting-Businesses-Infantilize...)