This has a cascading effect where the law abiding will consciously avoid the locations where these thefts happen, causing even more of them relative to the legitimate customers entering the store. It’s a vicious cycle.
> I think the people who do it should be punished.
It’s really that simple.
And even then it was forced to admit that shoplifting is up even if one retailer's shrinkage numbers (which includes a lot more than just shoplifting) went down. Never mind their other interventions, like closing stores in problem areas or spending more on security.
You're right to believe your lying eyes here. There were a lot of statistical errors in the article and they all went in the same direction, working to downplay the kind of problems you witnessed first hand.