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To be fair to Tesla that kind of service is only possible for high end vehicles like the S and X models.

The 3 and Y are way to cheap to sustain such a high level of service.

However that doesn’t excuse this theft or other examples of truly bad service from this thread.

Totally. But they aren't even close to the level of service I get on my other car (Honda).

My Y needed new trims fitted. I left it parked in an accessible area at home and went to work. The technician arrived, accessed the car and did the replacement.

This is in Scotland.

My model Y and friends model 3 both have had service techs sent to our homes, in US. Definitely not just for S/X

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