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I would be tremendously surprised if this were not possible. I have seen many programs at various doctors’ offices and all of them could do this.

I suspect that instead the doctor was not properly taught how to operate the software. Of course this could also mean the UX is bad, yes. I’m not convinced yet however.

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The fact the doctor struggles is literally the definition of a bad UX. I don't understand how you can suggest anything else. It might be the doctor can learn a new workflow which is as good as or better than previously, but you can't just impose that on someone.

I can easily imagine how it is both possible and bad solution. You only see one piece of information at a time, out of context. Here it's painfully obvious to me how nobody bothered with formatting the whole patient record as a document that can be read at once without mad clicking. No skeuomorphy is necessary at all, just a scrollable document-like output with all the information visible and sanely formatted.

It might even have been suggested and rejected because that UI is against someone's "no scrollbars" or such dogma...

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