Those are process failures. People need to be responsible on some electronic communication medium and if they can't do that then they have to be fired.
problems change, and some problems get worse while others get better. No need to be snide, it's honestly a thing to consider when talking about these situations.
Edit: oh, it's probably the autism.
Mostly just shocked that this is what the site comes to, but I should have known better.
Yeah, I'm a dick online, it's an outlet. No hard feelings.