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That’s not going to be a problem. As support will be the first function to be replaced by LLMs.

They will start worrying when revenue is continuing to decline even after burning through the third CEO.

I’m not sure if your are joking or not. I would not trust a system that made a mistake in the first place to fix the problem I am having with it or it’s decision. The “smarter” or more vertically integrated this system is, the harder it will be to convince it to do what I want.

You clearly are not thinking like a level 4 manager who has a vague grasp of how the system works beyond "This costs $X per year, how can we make it $X-1 next year?"

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