Unfortunately, the vast majority of investors are not willing to accept anything less than "the highest possible returns legally achievable". Therefore,, everything that can legally be thrown under the bus in exchange for profit eventually gets thrown under the bus. Including workers' pay and conditions, product quality, customer service, customer privacy and security, every manageable cost. The minute one company realizes they can cut some good thing to provide a higher return, all companies will (and eventually must, due to competition) cut that thing. It's an inevitable race to the bottom.