This comment reminds me of those Amazon reviews that give a product 1-star because Amazon had a shipping issue. Yeah, sorry the product wasn't able to get to you but you aren't helping me figure if the product itself is any good or not.
Like the time I ordered some slate coasters but received an envelope of slate chips and fine powder. I was not able to leave a review that mentioned that the seller just wrapped the coasters in a paper towel and tossed the coasters in a sturdy envelope.