Well I suppose it's both. However I would say we're setting up for a very large negative impact on most animals on the planet, including humans.
Your post was flagged (not by me) so I can't go back for exact context, but I do agree with you, zoos are pretty messed up.
I feel like seeing wildlife, even in non-native habitats, may help encourage people to act to conserve that wildlife. Seeing a creature in real life is different than in a video.
Edit: I went back and looked at your replies to other people. I will have to think about this more.