I'm not saying your dad was lying—it's very possible for someone to click on a button like that (or even two—renew and confirm) and not remember it at all. My dad had a freaky call with what he believed to be Paypal customer support about a scam email, in which they wanted him to give them remote access to his computer. He swore up and down that he didn't call the number in the sketchy email, that he'd looked up the number, but on further investigation he definitely did call the scam number. My dad is a perfectly healthy middle-aged adult, but still misremembered what happened.