Cool. CEO is still a title of a person representing the face of the company, regardless of whether he or Gwyneth Shotwell actually runs the company (which, i believe, is very common knowledge at this point that Shotwell is).

My point being, sure, you can say complaints should be directed towards Shotwell instead of Musk, despite Musk being the CEO. However, claiming that directing complaints towards entirely unaffiliated random HN users makes as much sense as directing them towards the company CEO is just bs.