I bought an X2 in July 2019 and still use it most days. There have been a few niggles but nothing major and customer service has been good. Would buy again. Given the cost, however, I really need to sweat this asset (while mildly sweating myself). I think the total cost including rack and basket and insurance was around £3.5K. £875 a year. For a bicycle. That needs to be much lower to really get the value for me. No new VanMoof for me - even though I paid to get early bird on the vapourware V.

However, the landscape in four years is TOTALLY different, e-bikes are absolutely everywhere and at every reasonable price point, so it must be super tough to fight it out in this market.