"The nature of my business hasn't changed since we started."
Could you explain what is the nature of your business, since it might very well be the main reason you got suspended as soon as compliance team took a look at it?
Could you explain what is the nature of your business, since it might very well be the main reason you got suspended as soon as compliance team took a look at it?
They have circled back and pointed to this[0] article. Stating that we are a forbidden messaging category. We've been using them for years and they are only now pointing this out to us. This is the only document that spells out not providing services to Cryptocurrency companies. It is not anywhere in their TOS. As I stated previously we have done all of our A2P applications through them so they have been aware of our messaging content for years.
[0] https://support.twilio.com/hc/en-us/articles/360045004974-Fo...
While your business hasn’t changed, the regulatory and compliance landscape has become increasingly difficult, and at times hostile towards the cryptocurrencies sector and its participants.
Twilio is probably just worried that servicing your company could lead to them being categorized as facilitating cryptocurrency transactions, and thus subject to extensive financial regulation and complications that they’re not willing to deal with at this time.
What's a bitcoin ATM?
For example if you wanted to bet with bitcoin on a sporting event (which is legal in the US). You might want to fund your account with BTC as it can be quicker than using bank deposit depending on the sportbook.
Using a bitcoin ATM allows you to have the coin immediately, versus signing up for Coinbase and them holding onto your coin until the ACH cannot be charged back.