I wonder if this case was a setup for a lawsuit against OpenAI?
Given the marketing and the way Microsoft and Google were tripping over themselves to "catch up", the impression in the media and to the general public is that chat bots are a magic silver bullet for everything. Even a lot of tech people are unclear about exactly how these things work.
The case seems pretty clear: "They said it was artificial intelligence, but it wasn't very intelligent to make up cases. Look at the damages it's caused me..."